The Kovalchick Complex offers facilities and amenities for our guests with disabilities. Accessible seating is available on the main concourse level. There are two (2) elevators in the Kovalchick Complex available for use by our patrons. Seating for guests with disabilities is available in person at the Kovalchick Complex Box Office.
Food and Beverage
Food and Beverage of any kind not purchased at the Kovalchick Complex may not be brought into the Kovalchick Complex. We are a full service food and beverage facility with seven (7) concession stands located on the main concourse to serve your needs.
Smoking and E-Cigarettes
The Kovalchick Complex is a smoke-free facility; including electronic cigarettes, Nicotine inhalers, etc.
Smoking of any kind is prohibited including the use of all electronic tobacco products (including e-cigarettes, Nicotine inhalers, etc.). Lighters are not permitted in the building.
Smoking areas are available outside the arena. Guests wishing to smoke will be directed to the designated outside smoking areas for a particular event. Please check with an Event Staff person for your specific event's location.
There is a no re-entry policy for all ticketed events.
Automated Teller Machines (ATM)
Location(s): Concourse at Section 109, Toretti Auditorium Lobby
Cameras / Recording Devices
Cameras, video cameras and audio recording devices are not permitted inside of the Kovalchick Complex during events.
Weapons of any variety are not permitted inside of the Kovalchick Complex
All guests regardless of age require a ticket to attend an event, however, the promoter of each event sets this policy and will occasionally allow children under two (2) years of age into the event.
Lost and Found
DURING SHOW TIMES: A guest services staff member at the top of the steps will have a lost and found sheet available to fill out
DURING REGULAR BUSINESS HOURS: Visit the receptionist desk in the management offices main lobby to fill out the lost and found sheet
***THE KOVALCHICK COMPLEX WILL ONLY KEEP ITEMS FOR 30 DAYS AFTER THE CONCLUSION OF AN EVENT***
Pets are not permitted inside of the facility, however, all service animals are welcome.