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Building Policies
Handicapped Services
The Kovalchick Complex offers facilities and amenities for our guests with disabilities. Accessible seating is available on the main concourse level. There are two (2) elevators in the Kovalchick Complex available for use by our patrons. Seating for guests with disabilities is available in person at the Kovalchick Complex Box Office.
Food and Beverage
Food and Beverage of any kind not purchased at the Kovalchick Complex may not be brought into the Kovalchick Complex. We are a full service food and beverage facility with seven (7) concession stands located on the main concourse to serve your needs.
Smoking
The Kovalchick Complex is a smoke-free facility.
Smoking is only permitted outside designated smoking doors for a particular event.
Please check with an Event Staff person for your specific event's location.
Re-Entry
There is a no re-entry policy for all ticketed events.
Automated Teller Machines (ATM)
Location(s): Concourse at Section 109, Toretti Auditorium Lobby
Cameras / Recording Devices
Cameras, video cameras and audio recording devices are not permitted inside of the Kovalchick Complex during events.
Weapons
Weapons of any variety are not permitted inside of the Kovalchick Complex
Children
All guests regardless of age require a ticket to attend an event, however, the promoter of each event sets this policy and will occasionally allow children under two (2) years of age into the event.
Lost and Found
Inquiries for lost items can be made at the Guest Services Desk or by sending us an e-mail.
Pets
Pets are not permitted inside of the facility, however, all service animals are welcome.

